FREQUANTLY ASKED QUESTIONS
- Rental Appraisal and Market Overview: FREE
- Initial inspection and chattels report: FREE
- Professional Photography of your property: $120
- Exit/Bond Inspection: FREE
- Periodic Inspections: These are carried out quarterly. A written report with photos will be provided: FREE
- Tenant Credit check: Free
- Management Fees: These are charged on all funds collected and all maintenance and repairs carried out. 8.0%(unfurnished) 8.5% (furnished)
No. Management fees are only charged during tenant occupancy.
Management fee of just 100% of the initial rental payment.
We advertise on top rental websites, the Multiple Listing Service (MLS) and use property signage to get the most exposure and ensure your home is leased as quickly as possible.
We have an extensive tenant screening process that includes credit check, criminal background check, income verification, and rental history. Our top priority is getting you the best tenants for your investment property.
No. As your property manager, we can sign all lease agreements on your behalf.
You will receive monthly financial statements for your property outlining income and expenses, as well as a year end statement. You will also have access to statements and invoices online at anytime through our online portal.
Yes. Your rent distributions can be direct deposited into the account of your choice. We provide this service free of charge.
YES! We conduct routine inspections of your home to ensure it is being properly cared for by the tenant. We also perform special inspections as needed. We do not charge a fee for inspections…they are included free of charge!
We initiate evictions immediately when necessary and adhere strictly to the law…thereby ensuring our rights (and that means your rights) to the fastest possible vacancy and re-marketing of your rental property.
YES! If a tenant that we place does not fulfill their rental obligation during their initial lease term then we will place a new tenant free of charge!
YES! If an eviction becomes necessary for a tenant that we’ve placed, then the legal costs are on us.
Your property manager will typically order repairs and maintenance for small items (such as leaky faucets or stopped garbage disposal), with no need to contact you. If the required repair is larger (typically greater than $300), we will contact you for authorization. For larger repairs, your property manager will obtain multiple quotes to ensure you get the best pricing possible.
No. We do not charge any fees or mark-ups on invoices or repairs.
A maintenance reserve is a balance held in your account and allows us to take care of the small repairs and maintenance of your property as occasionally needed. The reserve we hold is $200.
Simply provide us the name and number of your warranty company, and we will coordinate any warranty covered repairs through them.